Terms and Conditions

AudioQuip Terms and Conditions
PAYMENT & CHARGES
Payment is due on acceptance of the order by AudioQuip and can be made either:
by EFT to the following bank accounts:
Bank: Nedbank
Branch code: 101109
Account holder: G MORRIS
Account number: 1065176791
Bank: FNB
Branch code: 250655
Account holder: J MOSKOVITZ
Account number: 62671325093
Bank: Capitec
Branch code: 470010
Account holder: J MOSKOVITZ
Account number: 1368091154
by Cash On Delivery for local orders (Cape Town metropolitan area)
DELIVERIES
Delivery will be made
For orders outside of Cape Town metro, and/or in another province, courier [Postnet] to be used whose charges* will be included on our invoice; or
For orders within the Cape Town metro,
*Delivery charges range from:
Local Cape Town metro R50-R150 depending on the distance
Outside Cape Town metro [ Postnet rate of R99]
TERMS OF SALE, REFUNDS & RETURNS
TERMS OF SALE
The supply of goods, properly supplied in terms of the order, is payable in terms of the Payment and Charges clause above.
All goods belong to AudioQuip until full payment in respect of their invoice has been received by AudioQuip or reflect in its accounts.
REFUNDS
Goods found to be faulty in terms of our Guarantee clause below will be replaced with 10 business days OR if preferred, a refund may be requested in accordance with RETURNS clause below.
RETURNS
Returns of goods correctly supplied and operating to technical specification may be made within 10 business days by courier to 12 Nooitgedacht Drive Hout Bay and will be subject a return handling fee of the courier. Goods returned must be undamaged and untampered, in their original packing material
Refund requests must be accompanied by banking details in order for AudioQuip to effect and EFT
GUARANTEE
Customer has the right to a replacement product within 14 days, subject to inspection for any damage, tampering or misuse, in the case of a technical fault or if the product is not operating to technical specification
POSTAL ARRANGEMENTS
Postnet flat rate as provided at R99
Postal Insurance shall be used for both Post Office and PostNet
AQ to email scanned/clear picture waybill to customer
Quicker methods of postage can be charges by discretion of the customer